FAQ’s

FAQ Frequently Asked Questions

General VoIP informations

Our FAQ’s section is targeted to ward off any queries that you might have. If you have any other question, not listed here, you are always welcome to call our 24/7 customer service on 212-796-5000.

Discover more about Us

What Is VOIP and How does it work?

Voice Over Internet Protocol (also referred to as Internet Telephony) is the transportation of telephone calls over the Internet, connected either via an Internet Adapter that connects your telephone and/or fax to your high speed Internet modem, or by a telephone handset which you purchase that is especially designed to handle IP calls, or by multimedia PCs using PC-to-PC, or PC-to-phone software. VOIP converts your analogue phone conversation into packets of digital data that are sent across the Internet (just like email or a web page), and then reassembles them into sound at the other end for a crisp, clear telephone experience.

Can a computer and an IP phone be in use at the same time?

Voice Over Internet Protocol (also referred to as Internet Telephony) is the transportation of telephone calls over the Internet, connected either via an Internet Adapter that connects your telephone and/or fax to your high speed Internet modem, or by a telephone handset which you purchase that is especially designed to handle IP calls, or by multimedia PCs using PC-to-PC, or PC-to-phone software. VOIP converts your analogue phone conversation into packets of digital data that are sent across the Internet (just like email or a web page), and then reassembles them into sound at the other end for a crisp, clear telephone experience.

Does my computer have to be left on to use the think bright Digital Phone service?

Voice Over Internet Protocol (also referred to as Internet Telephony) is the transportation of telephone calls over the Internet, connected either via an Internet Adapter that connects your telephone and/or fax to your high speed Internet modem, or by a telephone handset which you purchase that is especially designed to handle IP calls, or by multimedia PCs using PC-to-PC, or PC-to-phone software. VOIP converts your analogue phone conversation into packets of digital data that are sent across the Internet (just like email or a web page), and then reassembles them into sound at the other end for a crisp, clear telephone experience.

Will a think bright Digital Phone number be listed in the Directory?

Voice Over Internet Protocol (also referred to as Internet Telephony) is the transportation of telephone calls over the Internet, connected either via an Internet Adapter that connects your telephone and/or fax to your high speed Internet modem, or by a telephone handset which you purchase that is especially designed to handle IP calls, or by multimedia PCs using PC-to-PC, or PC-to-phone software. VOIP converts your analogue phone conversation into packets of digital data that are sent across the Internet (just like email or a web page), and then reassembles them into sound at the other end for a crisp, clear telephone experience.

Sign up for Free and start using ThinkBright !Get Started Now!